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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ced Adams

Ced Adams

May 1, 2026

5  out of  5
rating by Ced Adams
"As a former home and auto policyholder with State Farm, I’m back for a supplemental Medicare Part B health insurance policy and was very pleased with the professional service provided by Jaime M. in this office!"
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Noelle Hurley

April 29, 2026

5  out of  5
rating by Noelle Hurley
"Fantastic agency. Always very responsive and helpful in requests and getting insurance coverage updated. State Farm is one of the best insurance companies as well."
We responded:
"Thank you so much Noelle! We appreciate you and are happy we can assist with your insurance needs! Thank you for being a part of our State Farm family!"
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Richard Bautzer

April 23, 2026

5  out of  5
rating by Richard Bautzer
"I have been with Chase Douglas for many years. I am very pleased with them. Whenever I need something, whether it’s a telephone call or an email they respond to immediately. Recently, I looked into my insurance and they managed to give me a great rate. Which nobody else could do."
We responded:
"Thank you so much Richard! We greatly appreciate you and we are happy you are part of our State Farm family! We are happy we could assist with all your insurance needs and look forward to helping you out for many years to come!"
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Lisa K

April 16, 2026

5  out of  5
rating by Lisa K
"Excellent customer service! Prompt responses and very knowledgeable. The quote was perfect because they didn’t try and add things I did not want. So grateful for the great rate and excellent customer service!"
We responded:
"Thank you so much Lisa! We are glad you decided to join our State Farm office and that we can help you out with all your insurance needs for many years to come! "
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George Johnson

March 26, 2026

5  out of  5
rating by George Johnson
"Recently moved to the area and, being a State Farm customer for 40 years, I was referred to Chase. Right off the at that had to fix the situation with my HO policy for my sold home. Then I paid the amount due for one vehicle by sending it in for another vehicle. They fixed that error of mine and then got my multi-vehicle discount reinstated. Really happy with the office personnel for the work they put into fixing my mistakes."
We responded:
"Thank you so much George! We are happy we can help out with your home insurance and auto insurance and get you all the discounts available. Thank you for being a State Farm customer and than you for being a part of my State Farm office! "
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Haluk Ozkaynak

March 23, 2026

5  out of  5
rating by Haluk Ozkaynak
"The State Farm Agent in Laguna Hills is always very responsive to our needs and the office staff that we recently dealt with was very prompt in addressing our policy related issues."
We responded:
"Thank you so much for the review Haluk! We appreciate your business and look forward to servicing your insurance needs for many years to come. Thank you for being part of our State Farm office!"
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D Singh

March 2, 2026

5  out of  5
rating by D Singh
"Very professional, timely and the most transparent service keeping clients needs at the forefront."
We responded:
"Thank you so much Mr. Singh! We appreciate your business and thank you for being a part of our State Farm agency. "
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Charlotte Palmer-Finke

February 26, 2026

5  out of  5
rating by Charlotte Palmer-Finke
"Very courteous and efficient office staff, but premiums are going up like everywhere else...."
We responded:
"Thank you Charlotte! We greatly appreciate your business and are thankful you are part of our State Farm agency! "
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Kristin Shirley

February 23, 2026

5  out of  5
rating by Kristin Shirley
"The person really explained everything to me from the start to end, made sure what I was signing up for what what I needed and helped me get a discount on my auto insurance with a life insurance policy"
We responded:
"Thank you so much Kristin! Thank you for joining our State Farm family and I am glad we could help out with your auto insurance and life insurance needs!"
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Elisbet Torres

February 9, 2026

5  out of  5
rating by Elisbet Torres
"El servicio es excelente, son amables y atentos. Resuelven todos mis dudas y me han asistido con facilidad hacer mis pagos. Gracias."
We responded:
"¡Gracias Elisbet! Estamos agradecidos que confía en nosotros como su proveedor de seguros. ¡Gracias por ser parte de nuestra familia de State Farm! "
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daniela de lira

February 8, 2026

5  out of  5
rating by daniela de lira
"Stephanie did such a great job in helping me with finding the right policy for me"
We responded:
"Thank you so much Daniela! We greatly appreciate you and I am glad Stephanie was able to find the insurance coverage that fit your needs! Thank you for being a part of our State Farm family!"
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Clyde Shima

January 20, 2026

5  out of  5
rating by Clyde Shima
"Jaime has been wonderful to work with! Very professional and takes the time to listen and to give great options that have been very helpful!"
We responded:
"Thank you so much Clyde! We appreciate you and your family! "
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Adela Reynolds

January 20, 2026

5  out of  5
rating by Adela Reynolds
"Very good service."
We responded:
"Thank you Adela! We appreciate you and we will be here to help with your car insurance, home insurance and life insurance questions. Thank you for being part of our State Farm office!"
Profile photo of Francis Fannon

Francis Fannon

January 15, 2026

5  out of  5
rating by Francis Fannon
"For eight years, Chase Douglas and his staff have been excellent in servicing my home and auto needs. The are super!"
We responded:
"Thank you so much for your business! We greatly appreciate you and are happy to answer any questions and help out any way we can with your auto insurance and home insurance needs! Thank you for being the best part of State Farm!"
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Nohelia Chavez

January 12, 2026

5  out of  5
rating by Nohelia Chavez
"Stephanie was incredibly helpful throughout the entire process. She took the time to explain everything clearly and made getting insurance quick and stress-free. Stephanie was professional, patient, and genuinely cared about finding the best option for me. I really appreciate her help and highly recommend working with her at the Chase Douglas State Farm office."
We responded:
"Thank you so much Nohelia! Stephanie is an important part of the office and we always are striving to help out any way possible. We look forward to helping you with your insurance needs for many years to come!"
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Jeannie James

January 8, 2026

5  out of  5
rating by Jeannie James
"It was great, especially the customer service."
We responded:
"Thank you so much Jeannie! We really appreciate you and are happy we can help with any insurance questions and needs you may have. Thank you for being a part of our State Farm agency!"
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Vanessa Crystal

December 10, 2025

5  out of  5
rating by Vanessa Crystal
"Stephaine was such a great agent! Helped me get a life insurance within minutes. It was pleasure working with her"
We responded:
"Thank you so much Vanessa! Stephanie is an important part of our team here at my office and I am glad that she was able to find a policy that best fit your needs and budget! Thank you for being a part of our State Farm family!"
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M Berg

December 4, 2025

5  out of  5
rating by M Berg
"In this climate of insurance companies dropping/changing policies were very happy with State Farm for condo, Homeowners, Auto and Golf Cart policies. I accidentally forgot to pay our auto policy and instead of dropping us, I got a friendly reminder and paid it immediately. No insults, no threats, and no penalty fees."
We responded:
"Thank you so much! We truly appreciate you and are happy we can help you out with your auto insurance, home insurance, and golf cart insurance. We are happy to help any way possible! Thank you for being part of our State Farm family!"
Profile photo of Alani Gaytan

Alani Gaytan

November 24, 2025

5  out of  5
rating by Alani Gaytan
"Stephanie was great! She provide great service and was very communicative during the whole process."
We responded:
"Thank you so much Alani! Stephanie is an important part of our office and we are all here to help any questions or concerns you may have along the way. Thank you for joining our State Farm office and we look forward to helping with your insurance needs for many years to come!"
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Rodolfo

October 30, 2025

5  out of  5
rating by Rodolfo
"Jaime, el agente de State Farm, me ayudo encontrar una poliza de vida a un precio muy competitivo. Me mostro las diferentes opciones que ofrecen y los beneficios de tener una poliza con State Farm. Me alegro de que encontre esta oficina y se la recomiendo a todos. Gracias!"
We responded:
"¡Muchas gracias por sus palabras! Me alegra mucho saber que Jaime le pudo ayudar a encontrar una póliza que se adapta a sus necesidades y que este satisfecho con el servicio. Estamos aquí para lo que necesite. ¡Gracias por su confianza y recomendación!"
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David Rifkin

October 16, 2025

5  out of  5
rating by David Rifkin
"Hands down best insurance service agency around. So we have been doing business with Chase Douglas and team at this State Farm office for over 20 years now! We always get a fast response, accurate information, competitive pricing which frankly we would pay more just for this relationship as it is the best ever with regards to insurance services and beyond. Shop no more this is your best option around! Thanks to your entire staff who also are amazing and so responsive to our needs both personal and business!"
We responded:
"Thank you so much David! We truly appreciate you! Thank you for being with State Farm and my office and I look forward to working with you for many more years to come for all your insurance needs!"
Profile photo of Gabriela Gray

Gabriela Gray

September 19, 2025

5  out of  5
rating by Gabriela Gray
"Elizabeth, thank you for your excellent service. You are most helpful and cooperative. I enjoy dealing with you on all my family insurance needs. Makes me very glad to see I chose an agent that is giving not only great customer service, but the best rate! Due to their great rates and service we’ve stayed with you for 20+ years. I would also like to extend a special “Thank You” to Chase Douglas for her many years of superb service."
We responded:
"Thank you so much Gabriela! We always enjoy speaking with you and helping out with your car insurance and home insurance. Thank you for being part of our State Farm family!"
Profile photo of Frank Mixson

Frank Mixson

September 17, 2025

5  out of  5
rating by Frank Mixson
"Elizabeth handles all my insurance needs. She does so in a kind and professional manner."
We responded:
"Thank you so much for the review Frank! We are delighted to know you had a great experience with our office and we look forward to helping you out with all your insurance needs for many years to come! Thank you for being part of our State Farm family!"
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Mike Calkins

September 12, 2025

5  out of  5
rating by Mike Calkins
"Great office, very helpful. Chase and his team are fantastic and easy to work with."
We responded:
"Thank you so much Mike! It is a pleasure to be able to work with you on your auto insurance needs and we are happy to have you as part of our State Farm family! It is always great having you stop by the office!"
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Alexis Solis

September 11, 2025

5  out of  5
rating by Alexis Solis
"I had a great experience working with Stephanie on getting my auto insurance. She was professional, patient, and really took the time to explain my options in a way that was easy to understand. She made the process quick and stress free while making sure I got the right coverage at the best rate. I appreciate her kindness and knowledge, and I would definitely recommend Stephanie to anyone looking for auto insurance help."
We responded:
"Thank you so much for the review Alexis! I am glad Stephanie was able to help you out with your car insurance needs and explain everything to help you out get the coverages that fit your needs the best. Thank you for being part of our State Farm family!"